Questions, answered.

You receive the digital skin or cosmetic item shown on the product page for the listed game. Once payment clears, we use the Steam trade link from checkout to send the item. Nothing is shipped by post.

The catalog is sourced from third-party skin supplier inventory rather than individual user uploads. When the supplier provides it, we show the game, item type, rarity, exterior, float, price, and inspection links before checkout. Reliq is not affiliated with Valve or Steam and does not operate as a peer-to-peer marketplace.

Reliq is operated by GPP CROWN LTD, registered company number 17246978, with a registered address at 77 Smiths Square, London, England, W6 8AF. Support is available at support@reliqskins.com or +44 7886 077869.

We currently accept card payments by Visa and Mastercard. Crypto, bank transfers, and wallet payments are not supported.

After your card payment is approved, we create the order and prepare the Steam delivery. Some orders need an extra payment, fraud, item, or trade-link review, which can add more time.

The trade link tells us where to deliver the skin after payment confirmation. Without a valid Steam trade link, we cannot complete a Steam item transfer.

Contact support@reliqskins.com or +44 7886 077869 or send a support message with your order number, Steam trade link, and item name. A support person will check the order and help move it forward.

Yes. Your account keeps your cart, orders, invoices, wishlist, and delivery details in one place.

Refund options are limited for digital goods. Once a skin is delivered or transferred, it is usually treated as consumed digital content. We can still review failed delivery, duplicate transactions, incorrect delivery, or proven item issues under the refund policy.